VW Extends Warranty in China for Vehicles with Direct Shift Gearbox
Volkswagen Group has introduced a 10-year warranty for vehicles sold in China to address numerous customer complaints about malfunctioning direct-shift gearboxes.
In China the automaker's Volkswagen and Skoda brands use six-speed and seven-speed versions of this gearbox, which also is known as a dual clutch transmission.
The warranty has been extended to 10 years or 160,000 km, up from four years or 150,000 km, according to a statement from Volkswagen and its joint ventures.
The extension applies to all Volkswagen and Skoda vehicles equipped with a dual clutch transmission produced no later than the end of this year, according to the statement.
Volkswagen and Skoda vehicles equipped with the gearbox have generated a large number of complaints. Chinese consumers typically complain about abnormal noises and vibrations, as well as difficulty in shifting gears.
Volkswagen has a transmission plant in the northeast China port city of Dalian that produces a seven-speed dual clutch transmission.
The warranty has been extended to 10 years or 160,000 km, up from four years or 150,000 km, according to a statement from Volkswagen and its joint ventures.
The extension applies to all Volkswagen and Skoda vehicles equipped with a dual clutch transmission produced no later than the end of this year, according to the statement.
Volkswagen and Skoda vehicles equipped with the gearbox have generated a large number of complaints. Chinese consumers typically complain about abnormal noises and vibrations, as well as difficulty in shifting gears.
Volkswagen has a transmission plant in the northeast China port city of Dalian that produces a seven-speed dual clutch transmission.
