The U.S. National Highway Traffic Safety Administration has carried out investigations after receiving complaints from car owners. According to the primary survey conducted by Chrysler, the complaints are isolated to a small portion of 2007 Dodge Caliber models produced and assembled within five weeks between 2006 March to April. Chrysler China claimed that this batch of vehicles has not entered into the Chinese market after verification.

Chrysler said that owners of the model can visit their local dealer for free testing in the North America market. Other owners with unidentified production date vehicles or any other related issues may contact Chrysler North American customer service center for assistance.