Case Studies

AMECO Beijing Implements PTC Arbortext To Improve Aircraft Maintenance, Repair And Overhaul Efforts

PTC Arbortext Product Information Delivery Software Enables AMECO to Create, Manage and Deliver Accurate, Timely MRO Information.

PTC (Nasdaq: PMTC), the Product Development Company, announced that Aircraft Maintenance and Engineering Corporation (AMECO Beijing), the first and largest civil aircraft maintenance joint venture of the Civil Aviation Administration of China (CAAC) in the aviation sector, has successfully deployed Arbortext, PTC's product information delivery software for the timely and accurate update of its Maintenance, Repair and Overhaul (MRO) related manuals, greatly improving the company's ability to quickly and efficiently service aircraft.

AMECO's main business includes maintenance and overhaul services for the main body, engine and components of western-manufactured aircraft. It also provides technical services and trainings. In recent years, China's aviation industry has witnessed rapid growth. Airline companies and MRO enterprises need to adopt advanced technology to enhance the management of technical publications, changes and configurations in order to improve security, compliance and maintain development momentum. Additionally, many airline companies must also generate, update and maintain internal manuals and documents every three to four months. AMECO was looking for a stable, scalable advanced platform to meet these challenges.

The most important consideration for AMECO was a dynamic content management and publishing system that could generate and manage large volumes of documents, manuals and publications that the company relies on for its business. PTC's Arbortext software allows AMECO to manage and publish all its MRO information dynamically through a unified system that complies with many aerospace industry standards like S1000D. In addition, the Arbortext software supports content reuse across AMECO technical manuals. Once the information is created, it is stored in a central content management system that is accessible to everyone who is responsible for creating and maintaining the MRO materials.  As a result, editors do not need to spend time searching for or recreating information that already exists, which improves data accuracy and reduces the publishing cycle of updated versions to its MRO manuals.

"PTC has helped AMECO standardize its editing, approval and publishing processes for our technical MRO documents," said Gan Desheng, IT manager, AMECO. "PTC is one of the best suppliers I've cooperated with. The in-depth industry knowledge and dedication of PTC senior executives and employees have deeply impressed us, and their products and services fully meet our demands. We look forward to a long-term cooperation with PTC."

"We are pleased to provide AMECO with a single solution for their MRO related maintenance manuals.  Information quality and the capability to deliver aircraft- specific information to its service technicians will enable AMECO to be successful with its goal to improve information quality and reduce MRO times," said Chris Krechting, Vice President Airline and MRO Sales, PTC.  "We are pleased to be working with AMECO as they strive towards this goal and look forward to remaining a long-term strategic partner with them."

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